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FAQ

Our shared service delivers a powerful, proven platform that’s perfect
for hosting your websites.

Frequent Asked Questions

Our establishment for web hosting in all over world is since 2019, we have helped thousands of customers to launch their ideas and businesses online. Our top-end services along with cheap web hosting plans have allowed small business owners particularly, to focus on their actual business rather than worrying about several issues which can rise due to an unreliable web host.

The distinctly designed infrastructure enables us to ensure the availability of a very high level of resources and services at astonishingly low prices in comparison to others in the industry.

At Cosmo Servers, security and privacy are the top priorities for us as a trusted web hosting provider for over 30,000 customers.

Our servers are protected with the best security softwares like Malware Scanners, CageFS and Two-Factor Authentication (2FA) besides standard firewalls.

Our malware scanning and detection tool gives real time protection to the servers. It adds an extra layer of security with our brute-force protection technology to shield your websites from security threats.

CageFS obstructs attackers from accessing the server for vulnerability and protects from obtaining root access. It also means that users won’t be able to see other users and won’t be able to sense their presence on the server giving complete isolation to your hosting account.

Two-Factor Authentication (2FA) adds an extra layer of protection to ensure the security of your hosting account in addition to username and password.

Every hosting account comes with several features like SSL, bandwidth, SSD storage, emails, website builder, control panel and an efficient technical support team available round the clock for 365 days.

Our affordable web hosting plans are perfect for anyone who wants to start a business or take their existing business online. The flexibility of our products along with the additional resources of our advanced web hosting solutions like VPS and Dedicated server hosting will provide all the essentials which your website will need as it grows.

Yes, Cosmo Servers’s affordable hosting plans are perfect for anyone who wants to start a blog, business, or any other simple website. Similarly, our advanced web hosting solutions like VPS and Dedicated servers will provide the additional resources which your website will require as it grows.

Cosmo Servers provides all kinds of web hosting services that can host virtually any website/websites and cater to any requirements. Cosmo Servers offers 70 different web hosting plans derived from its varied web hosting services mentioned below:

Shared hosting: A type of hosting where we upload your website on a single server that hosts many other websites. Each user on shared hosting gets a part of the server’s resources allocated for their websites.

VPS hosting: A type of hosting that gives dedicated resources to many users on a single powerful server machine. The peculiar difference between shared and VPS hosting is that a server’s resources are available for all in shared hosting. Whereas in VPS hosting, we partition a server into different sections that act as independent servers. Naturally, the performance and features with VPS are superior to shared hosting. Cosmo Servers recommends VPS hosting to clients that have outgrown their shared hosting.

Reseller hosting: It is a type of hosting service where you can resell hosting services to other users at your own prices as a hosting provider allowing you to start your own web hosting business. Cosmo Servers’s reseller hosting is a 100% white-labeled hosting service that enables you to sell hosting services under your personal brand.

Dedicated hosting: As the name suggests, with dedicated hosting, Cosmo Servers provides a dedicated server solely for your websites. Unlike other hosting services, you don’t have to share any of the space, processing power and other resources with anyone as you get an entire server for yourself.

Cloud hosting: A hosting service where the provider hosts your website on many interconnected servers instead of just one server machine. The resource availability in cloud hosting is highly scalable and, you get high uptimes.

Note that Cosmo Servers’s VPS hosting has a state-of-art cloud infrastructure that assures high uptimes of 99.95%, similar to its shared hosting at affordable prices.

Cosmo Servers has proved itself as an excellent provider for web hosting in India with an impeccable customer support record. In fact, we take pride in our support team as our clients have highly acclaimed our technical support with great reviews and ratings on major critic sites and platforms like Google, Trustpilot, HostAdvice, HostReview, WPBlogging, etc. We have also received a commendation from HostAdvice for our great customer support.

Whatever issues or queries you have with our hosting, we are always ready to answer and actively resolve them. You can chat with us anytime and we will always respond to you no matter what time it is or whatever it is that went wrong with our service. We are at your beck-and-call 24×7 for all the days of the year, even on holidays.

Our support team is highly trained and gives quick yet precise responses to your queries to help you resolve any issues with your hosting.

You can even mail us at support@cosmoservers.com

Additionally, you get access to our vast knowledgebase, blogs and video tutorials that will help you with the troubleshooting process.

Absolutely yes!

Managing your hosting is simple with Cosmo Servers as you learn most of the basics like control panel settings and setting up email addresses by yourself, without any prior technical experience. You can install essential software like CMS, eCommerce platforms, etc., via the one-click installer provided by Cosmo Servers.

Cosmo Servers even provides managed hosting services for clients with no technical background and handles the maintenance and manages the hosting. You don’t have to worry about any technical problems and focus on your website while we at Cosmo Servers takes care of its hosting.

Additionally, our customer support is open to all of our clients 24×7 all year. It doesn’t matter what problems or issues you have with our hosting, Cosmo Servers will answer them all.

Not even a second!

Cosmo Servers provides an instant setup for web hosting. After you complete your registration with Cosmo Servers, your web hosting goes live the moment you complete the setup process. There are no delays, no waiting times and no processing lags whatsoever.

Cosmo Servers is the best web hosting provider, which means we are experts at managing the hosting service for your websites and offer our support for any issue you will ever have with your hosting account.

But, Cosmo Servers provides a website builder so that you can create a website on your own, without any need for coding. Not only that, we provide WordPress optimized hosting, meaning you can easily install WordPress with a single click and create your own website using its themes and customizations.

Not necessarily! We don’t force you to buy the domain names along with the hosting. Infact you get a domain free with our selected web hosting plans.

If you already have a domain registered you can use your existing domain name with our hosting or buy a domain elsewhere and point it to the server with Cosmo Servers.

However, you would find it easier and convenient to have the same provider for both hosting and domain name as these are two different services. If you want to transfer your existing domain name to your Cosmo Servers hosting, get in touch with our support team.

Absolutely!

It is one of the highlights of Cosmo Servers’s hosting services. We usually recommend our clients to upgrade their hosting plans if their current hosting can no longer sustain their website.

At Cosmo Servers, we believe that you should not waste money by buying a hosting plan that is unnecessarily extravagant for your website. You can start hosting with us with our basic cheap web hosting plans and, we will notify you only when your site has outgrown its current hosting to upgrade to a better plan.

Yes, we offer 30-day money back guarantee.

Please note that the 30-day money-back guarantee is only for the users of Shared, Reseller and WordPress hosting packages. The guarantee does not extend to VPS servers, Domain registration/transfer/renewal, cPanel, Plesk, Control Panel, LiteSpeed, Softaculous, Cloud, VPS, Dedicated Server, Paid Support, SSL Certificates, Sitelock, SpamExperts, WHMCS, Windows OS, SQL, G Suite, Office 365 or any other paid licenses.

If you want to inquire more about it, feel free to contact us. Our team will answer all your queries until you are satisfied.

We provide 99.95% uptime. Our goal is to keep our customer’s website up and running as close as possible to 24 hours a day, 7 days a week, 365 days a year.

Few hosting providers may guarantee higher uptime, like 100%, 99.99% but then due to some routine maintenance, they may not be able to keep up with their promise. The downtime that you experience isn’t the fault of your hosting service provider. Some or the other maintenance is required in the data center to ensure higher uptime.

Of course, you can! We would love to have you! All you have to do is get in touch with our technical support via our live chat or mail us at support@cosmoservers.com. Give them the login details for the website migration and sit back while we do everything. Cosmo Servers does not charge any fees for website migrations.

Contact Form

Thanks for your interest in Cosmo Servers! In the event that you have any inquiries, remarks, or worries about our organization, look at the data beneath. We’d affection to get notification from you – and in the event that you agree to host with us, you unquestionably will love it.





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